WAKYM Terms and Conditions

Acceptance of Terms

By accessing, browsing, registering, downloading, installing, or using WAKYM, users agree to be legally bound by these Terms & Conditions and all related policies, operational rules, notices, updates, and governance procedures published by WAKYM. Continued use of the Platform constitutes ongoing acceptance of any modifications, updates, replacements, suspensions, additions, or removals made by WAKYM at any time. WAKYM reserves the right to update these Terms without prior notice to the maximum extent permitted by applicable law.

Platform Identity

WAKYM, meaning “Work And Keep Your Money,” is a technology platform that provides marketplace, advertising, communication, coordination, visibility, account, and operational tools for independent users and businesses.

WAKYM may be used by Guests, Consumers, Drivers, Ads Posting Businesses (also known as APB and advertiser), Order Posting Businesses (also known as OPB and Merchant), Staff Admins, Super Admins, and other approved user types.

WAKYM is a digital platform. WAKYM is not a delivery company, courier company, transportation carrier, trucking company, taxi company, ride-share company, employer of drivers, staffing agency, payroll processor, bank, lender, insurer, escrow service, tax advisor, accountant, legal advisor, customs broker, or government authority.

WAKYM does not own, control, manage, employ, supervise, or guarantee the conduct, services, products, prices, vehicles, workers, drivers, businesses, customers, orders, advertisements, websites, phone numbers, payment behaviour, or real-world actions of independent users.

User Eligibility

Users must be legally capable of entering into binding agreements in their jurisdiction. Users must satisfy all applicable age, identity, licensing, business, insurance, tax, safety, and legal requirements that apply to their role, location, services, goods, advertising, or activities.

Users must provide accurate, complete, and current information. Users must not create fake accounts, impersonate others, hide their identity, misrepresent their business, misrepresent their location, misrepresent their role, or use another person’s account without authorization.

WAKYM may deny, suspend, restrict, deactivate, remove, delete, limit, or permanently ban any account or role at its discretion, with or without notice, where permitted by law.

User Roles

WAKYM may support multiple user roles, including but not limited to:

Guests, who may browse public content where available;

Consumers, who may browse listings, contact businesses, use available communication tools, save favourites, or use consumer-facing features;

Drivers, who may view available order opportunities, choose whether to accept available work, communicate through platform tools, complete accepted tasks, and confirm payment status where applicable;

Ads Posting Businesses, also called APBs, which may post advertisements, promote services, publish business information, use advertising tools, and purchase visibility products where available;

Order Posting Businesses, also called OPBs, which may post order opportunities for independent drivers, manage order records, communicate with drivers, mark payments, use finance records, and use business-facing tools where available;

Staff Admins and Super Admins, who may operate, moderate, configure, support, audit, and manage the Platform according to permissions granted by WAKYM.

WAKYM may approve, reject, limit, suspend, revoke, or modify any role at any time. Having one role does not guarantee approval for another role. Having an account does not guarantee access to all features.

Independent Contractor Status

Drivers, businesses, advertisers, consumers, and other users are independent users of the Platform. They are not employees, agents, representatives, contractors, joint venture partners, franchisees, or workers of WAKYM unless a separate written agreement signed by WAKYM expressly says otherwise.

Drivers decide whether to accept available order opportunities. Businesses decide what they post, advertise, sell, request, offer, or pay, subject to these Terms and platform rules. Users are responsible for their own conduct, operations, business decisions, taxes, legal compliance, safety, insurance, permits, licences, equipment, vehicles, staff, payments, records, and obligations.

WAKYM does not guarantee earnings, orders, drivers, customers, sales, clicks, views, calls, website visits, employee applicants, business growth, delivery volume, ad performance, search ranking, visibility, activation, or operational success.

Guests and Consumers

Guests and Consumers may use public and consumer-facing features where available. This may include browsing listings, viewing advertisements, contacting businesses, saving favourites, opening business links, calling businesses, chatting where available, viewing public information, or using tracking tools where applicable.

Businesses and advertisers are responsible for their own advertisements, products, services, claims, prices, phone numbers, websites, availability, customer service, and legal compliance. WAKYM does not guarantee that any advertisement, listing, price, business, product, service, phone number, website, address, promotion, statement, employment opportunity, or offer is accurate, available, lawful, safe, or suitable.

Guests and Consumers are responsible for their own decisions and interactions with businesses or other users.

Ads Posting Businesses (also known as APB and Advertisers)

Ads Posting Businesses are responsible for all advertisements, images, text, business information, prices, links, phone numbers, promotions, employment posts, offers, service descriptions, product descriptions, claims, and uploaded materials they submit or publish.

Ads Posting Businesses must ensure that all advertising is truthful, lawful, accurate, non-misleading, current, and compliant with applicable laws, industry rules, platform rules, and third-party rights.

Ads Posting Businesses must not post or promote illegal goods, stolen goods, counterfeit goods, unsafe goods, fraudulent offers, scams, misleading claims, hate content, harassment, sexually exploitative content, weapons where prohibited, controlled substances where prohibited, malware, phishing, spam, impersonation, or any content WAKYM considers harmful, abusive, deceptive, unlawful, unsafe, or unsuitable.

Paid advertising, free advertising, boosts, bumps, subscriptions, free passes, trials, or visibility products do not guarantee views, clicks, customers, sales, calls, hires, traffic, leads, ranking, revenue, or business results. WAKYM may approve, reject, hide, reduce visibility, remove, archive, moderate, or disable any ad at its discretion.

Order Posting Businesses (also known as OPB and Merchants)

Order Posting Businesses are responsible for the orders they post, including pickup information, dropoff information, order instructions, item descriptions, timing, safety, legality, payout amount, contact information, and communication with drivers.

Order Posting Businesses must not post illegal, unsafe, deceptive, abusive, impossible, suspicious, discriminatory, or misleading order opportunities. Order Posting Businesses must not ask drivers to transport unlawful goods, restricted goods, stolen goods, dangerous goods, people, animals where unlawful or unsafe, weapons where prohibited, controlled substances where prohibited, or anything that may expose a driver, customer, business, or the public to unreasonable risk.

Order Posting Businesses are responsible for paying drivers as agreed between the business and the driver, unless WAKYM expressly states in writing that a different payment arrangement applies. WAKYM may provide tools to display amounts, payment status, payment notes, payment confirmations, payment history, or finance records, but those tools do not make WAKYM a payroll processor, employer, bank, escrow holder, or guarantor of payment between users.

Order Posting Businesses must not falsely mark a payment as paid, manipulate payment records, avoid payment, misrepresent payment status, or use WAKYM to exploit drivers.

Drivers

Drivers are independent users who may view and accept available order opportunities where available and where their account is eligible.

Drivers are responsible for deciding whether an order is lawful, safe, appropriate, profitable, and possible for them to complete. Drivers are responsible for their own vehicle, equipment, insurance, licence, permits, taxes, mobile device, fuel, expenses, conduct, route choices, timing, communication, safety, and legal eligibility.

Drivers must not accept any order they cannot legally, safely, or honestly complete. Drivers must not steal, damage, tamper with, misuse, disclose, misdeliver, or abandon items. Drivers must not harass, threaten, discriminate against, abuse, deceive, or endanger any user, business, customer, staff member, or third party.

Drivers must not falsely confirm payment received. Payment confirmations must be truthful. If there is a payment dispute, the driver and the business are primarily responsible for resolving the dispute unless WAKYM chooses to assist.

Activation, Availability, and Access

WAKYM may launch, activate, limit, pause, or restrict Platform access by country, province, state, region, city, role, account type, business type, user eligibility, operational readiness, compliance status, safety status, payment status, or administrative decision.

Registration does not guarantee immediate access to all features. Some features may be unavailable, delayed, restricted, hidden, waitlisted, paused, or manually released. WAKYM may activate, deactivate, restrict, hold, deny, or release access at its discretion.

WAKYM may make different features available in different regions or to different user types. WAKYM may change availability, access rules, eligibility rules, visibility rules, or operational requirements at any time.

Subscriptions, Pricing, Free Trials, and Free Passes

Some WAKYM features may require payment, subscription access, advertising purchases, visibility purchases, boosts, bumps, paid access, free-trial access, free-pass access, administrative approval, or other eligibility.

Prices, fees, taxes, access periods, role pricing, advertising prices, subscription rules, visibility rules, renewal rules, trial rules, free-pass rules, and feature access may change at any time without prior notice to the maximum extent permitted by law.

Free trials are discretionary. WAKYM may offer, deny, shorten, extend, modify, suspend, revoke, terminate, or discontinue any trial at any time, with or without notice, where permitted by law.

Free passes are discretionary. A free pass may be temporary, lifetime, role-specific, account-specific, region-specific, feature-specific, or subject to conditions. WAKYM may revoke, suspend, correct, refuse, or modify a free pass for fraud, abuse, mistake, policy violation, security concern, operational concern, payment dispute, chargeback, or administrative discretion.

Unless WAKYM clearly states otherwise, users should not assume that any subscription, trial, free pass, promotion, discount, price, or access period will remain available permanently.

No Refund Policy

To the maximum extent permitted by applicable law, payments made to WAKYM are final and non-refundable. This may include subscriptions, advertising products, boosts, bumps, visibility products, digital access products, paid listings, promotional products, or other platform purchases.

WAKYM may refuse refund requests except where mandatory law requires otherwise. WAKYM may also deny or revoke access for fraud, abuse, chargebacks, payment disputes, policy violations, security risks, or misuse, even if a user previously paid for access.

Payments Between Users

Payments between businesses and drivers are independent arrangements between those users unless WAKYM expressly states otherwise in writing.

WAKYM may display dollar amounts, payment notes, payment status, payment confirmations, payment history, finance records, revenue records, or related information. These tools are provided for convenience and operational record-keeping only.

Users are responsible for reviewing displayed dollar amounts before posting, accepting, paying, confirming, or relying on any order or payment information. WAKYM may internally store monetary amounts in a smaller accounting unit for accuracy, but users should rely on the displayed dollar amount shown in the Platform.

WAKYM does not guarantee that any business will pay any driver. WAKYM does not guarantee that any driver will perform any order. WAKYM is not responsible for user-to-user payment disputes, false confirmations, delayed transfers, banking issues, cash issues, e-transfer issues, chargebacks, tax treatment, or compensation disagreements.

Taxes, Licences, Insurance, and Compliance

Users are responsible for their own taxes, tax reporting, tax registration, invoices, receipts, deductions, remittances, filings, business records, licences, permits, insurance, employment obligations, worker obligations, and legal compliance.

Businesses are responsible for ensuring that their goods, services, advertisements, offers, prices, taxes, operations, pickup locations, drop-off locations, and customer interactions comply with applicable law.

Drivers are responsible for ensuring that they may legally and safely perform any accepted order and that they have any licence, insurance, equipment, authorization, or legal status required for their activity.

WAKYM is not a tax advisor, legal advisor, accountant, insurer, licensing authority, or regulator.

User Content, Uploads, Media, and Communications

Users may upload or submit advertisements, images, messages, business profiles, logos, order details, proof images, contact information, website links, phone numbers, addresses, descriptions, documents, or other content.

Users are solely responsible for content they submit. Users must have all rights, permissions, licences, and authority required to submit and use their content.

By submitting content to WAKYM, users grant WAKYM a worldwide, non-exclusive, royalty-free right to host, store, process, resize, compress, optimize, display, transmit, cache, archive, moderate, remove, reproduce, and use the content as needed to operate, protect, improve, support, moderate, and promote the Platform.

WAKYM may remove, hide, restrict, archive, edit for formatting, compress, refuse, or delete content at its discretion.

Prohibited Conduct

Users must not use WAKYM to engage in fraud, deception, impersonation, harassment, threats, abuse, hate, discrimination, illegal conduct, unsafe conduct, spam, scams, phishing, malware, account theft, data scraping, unauthorized access, chargeback abuse, payment manipulation, fake reviews, fake orders, fake ads, false business claims, stolen content, copyright infringement, trademark infringement, privacy violations, or any activity that harms users, businesses, drivers, consumers, WAKYM, or the public.

Users must not attempt to copy, scrape, mirror, reverse engineer, bypass, overload, disrupt, interfere with, duplicate, extract, resell, commercially exploit, or misuse WAKYM’s systems, interfaces, workflows, content, data, pricing, access controls, security controls, moderation systems, business logic, or platform operations.

Users must not attempt to discover, reproduce, or misuse non-public platform operations, internal rules, security measures, activation systems, pricing systems, ranking systems, moderation systems, enforcement systems, or administrative tools.

WAKYM may provide chat, messaging, notifications, and communication tools. Users must not use communication tools for threats, harassment, fraud, scams, hate, illegal activity, terrorism, violent extremism, exploitation, unsafe requests, or abuse.

To protect users and the Platform, WAKYM may use automated and manual safety tools to detect, flag, review, preserve, restrict, or disclose communications where WAKYM reasonably believes it is necessary for safety, fraud prevention, abuse prevention, legal compliance, investigation, dispute support, emergency response, or platform security.

WAKYM does not routinely review all private communications, but flagged, reported, suspicious, or legally relevant communications may be reviewed by authorized personnel. Access to communications may be logged and limited to authorized purposes.

Where WAKYM believes there is a credible threat of harm, terrorism, violent extremism, exploitation, fraud, illegal activity, or an emergency, WAKYM may preserve relevant records, restrict accounts, remove content, cooperate with law enforcement, or disclose information where permitted or required by law.

Safety and Real-World Interactions

Users are responsible for their own safety and judgment during real-world interactions. WAKYM does not control roads, traffic, weather, parking, buildings, stores, customers, drivers, employees, business premises, pickup locations, drop-off locations, neighbourhood conditions, third-party behaviour, or emergencies.

Users should not proceed with any situation that appears unsafe, illegal, suspicious, abusive, threatening, or unreasonable. Users should contact appropriate emergency services or authorities when necessary.

WAKYM may restrict or suspend accounts, listings, ads, orders, communications, or access for safety concerns, user reports, suspicious behaviour, illegal activity, or operational risk.

Communication Tools

WAKYM may provide chat, messaging, tracking, notifications, contact buttons, phone links, website links, status updates, payment-status tools, or other communication features.

Users must communicate lawfully and respectfully. WAKYM does not guarantee that communications will be delivered, read, accurate, uninterrupted, private, timely, or error-free. WAKYM may monitor, preserve, review, moderate, restrict, or disclose communications where permitted by law for safety, security, compliance, fraud prevention, dispute handling, or platform protection.

Advertising, Listings, Search, and Visibility

WAKYM may display, rank, sort, filter, search, boost, hide, reduce, remove, pause, reject, or modify the visibility of ads, listings, businesses, orders, or user content at its discretion.

Visibility may depend on user role, account status, payment status, trial status, free-pass status, location, search terms, platform availability, moderation status, administrative decisions, user settings, or other platform conditions.

Paid visibility, boosted visibility, bumped ads, subscription access, or advertising products do not guarantee views, clicks, calls, website visits, sales, customers, hires, leads, drivers, orders, revenue, ranking, or any business result.

Privacy and Data Use

WAKYM may collect, use, process, store, analyze, preserve, audit, and disclose information as needed to operate, protect, support, moderate, secure, improve, and administer the Platform.

This may include account information, role information, business information, contact information, address information, location-related information, order information, advertising information, uploaded content, communication records, payment-status records, finance records, device information, usage information, security logs, moderation records, support records, and technical data.

WAKYM may use information for platform operations, account verification, communication, listings, orders, advertising, payments-status tools, fraud prevention, safety, analytics, moderation, legal compliance, dispute support, troubleshooting, service improvement, backups, audits, and platform integrity.

No internet-based system is completely secure. Users acknowledge that online platforms involve operational, technical, privacy, and cybersecurity risks.

Security

Users are responsible for protecting their account, password, secret word, backup email, devices, sessions, and login access. Users must immediately stop using the Platform and contact WAKYM if they believe their account has been compromised.

WAKYM may use security measures, moderation tools, account restrictions, verification requests, audit logs, emergency actions, administrative controls, and access limits to protect the Platform.

WAKYM may suspend, restrict, disable, or investigate accounts for suspected compromise, fraud, misuse, unauthorized access, suspicious activity, or platform risk.

Moderation and Enforcement

WAKYM may moderate, restrict, suspend, hide, archive, remove, reduce visibility, deactivate, ban, or delete accounts, content, ads, listings, orders, communications, roles, features, or access at its discretion.

Moderation and enforcement may be based on user reports, operational reviews, automated signals, manual review, safety concerns, payment concerns, fraud concerns, legal risks, compliance issues, security risks, abuse prevention, or platform integrity.

WAKYM may act with or without prior notice where permitted by law. WAKYM may preserve records and cooperate with law enforcement, regulators, payment providers, hosting providers, legal advisors, or other parties where appropriate or required.

Account Deletion, Suspension, and Records

Users may request account deletion where available. WAKYM may retain records where necessary or permitted for legal compliance, tax records, fraud prevention, security, dispute handling, backup, audit, enforcement, payment records, or platform protection.

Deleting or disabling an account may not immediately remove all content, records, communications, ads, payment-status records, logs, backups, or information already used in platform operations.

WAKYM may suspend, restrict, or delete accounts for violations of these Terms, fraud, abuse, safety concerns, legal concerns, chargebacks, non-payment, payment disputes, fake information, or operational risk.

Intellectual Property

WAKYM’s name, branding, logos, designs, interfaces, software, content, platform structure, user interface elements, business names, trademarks, service marks, graphics, tools, systems, processes, documentation, and related intellectual property belong to WAKYM or its licensors.

Users may not copy, clone, reproduce, scrape, mirror, reverse engineer, distribute, sell, license, modify, imitate, create derivative works from, or commercially exploit WAKYM or its content, systems, designs, workflows, platform structure, or technology without WAKYM’s prior written authorization.

Nothing in these Terms transfers ownership of WAKYM intellectual property to any user.

Platform Availability and Maintenance

WAKYM does not guarantee uninterrupted access, continuous operation, error-free performance, continuous visibility, constant communication, constant availability of listings, constant availability of orders, or uninterrupted access to any feature.

WAKYM may experience maintenance, updates, outages, bugs, downtime, server issues, hosting issues, third-party provider failures, email issues, payment provider issues, map issues, internet issues, device issues, data delays, or degraded performance.

WAKYM is not responsible for missed opportunities, failed uploads, delayed messages, lost business, missed orders, missed drivers, lost profits, data delays, service interruptions, or reduced visibility caused by availability issues.

Third-Party Services and Links

WAKYM may use or connect to third-party services, including hosting providers, email providers, payment providers, map services, browsers, app stores, websites, phone links, business websites, analytics providers, or other external tools.

WAKYM does not control third-party services and is not responsible for their availability, accuracy, fees, privacy practices, failures, security, terms, content, or conduct.

When users open external links, call businesses, visit websites, use payment services, use maps, or interact outside WAKYM, they do so at their own risk and may be subject to third-party terms.

No Warranties

WAKYM is provided on an “as is” and “as available” basis to the maximum extent permitted by law.

WAKYM makes no guarantee that the Platform will meet user expectations, produce income, generate sales, provide drivers, provide customers, increase visibility, complete orders, prevent disputes, prevent fraud, prevent losses, or operate without errors, delays, interruptions, or security risks.

Users use WAKYM at their own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, WAKYM and its owners, operators, affiliates, employees, contractors, licensors, suppliers, and partners are not liable for indirect, incidental, special, consequential, punitive, business, economic, reputational, or loss-related damages.

This includes lost profits, lost revenue, lost sales, lost customers, lost drivers, lost business opportunities, failed deliveries, missed orders, payment disputes, driver disputes, business disputes, ad performance, inaccurate listings, user misconduct, injuries, accidents, property damage, fraud, unauthorized access, outages, bugs, third-party failures, tax issues, legal issues, regulatory issues, chargebacks, account restrictions, content removal, or platform unavailability.

Indemnification

Users agree to indemnify, defend, and hold harmless WAKYM and its owners, operators, affiliates, employees, contractors, licensors, suppliers, and partners from any claims, demands, losses, liabilities, damages, penalties, investigations, costs, expenses, legal fees, or disputes arising from or related to:

user conduct; user content; ads or listings; orders; business activity; driver activity; payment disputes; false information; tax obligations; licensing or insurance issues; illegal activity; unsafe activity; fraud; abuse; privacy violations; intellectual property violations; third-party claims; violation of these Terms; or violation of applicable law.

Governing Law and Disputes

These Terms are governed by the laws selected by WAKYM, subject to any mandatory laws that cannot be excluded.

To the maximum extent permitted by law, disputes must be handled individually and not as a class, collective, or representative action. WAKYM may require negotiation, mediation, arbitration, venue restrictions, or other dispute-resolution procedures where permitted by law.

WAKYM may seek urgent, injunctive, protective, or equitable relief where necessary to protect the Platform, users, security, intellectual property, operations, records, or legal rights.

Changes to the Platform and Terms

WAKYM may change, add, remove, suspend, replace, rename, redesign, restrict, discontinue, or modify any feature, role, page, price, rule, access condition, visibility condition, policy, or operational process at any time.

WAKYM may update these Terms at any time. Continued use of WAKYM after changes are published or made available means the user accepts the updated Terms.

If a user does not agree with the updated Terms, the user must stop using WAKYM.

Mission Statement

WAKYM — “Work And Keep Your Money” — aims to support independent marketplace participation, local and global advertising, business visibility, driver opportunity access, operational flexibility, and economic participation through technology-enabled tools.

WAKYM’s mission does not remove each user’s responsibility for their own conduct, safety, compliance, payments, taxes, business activity, advertising, and decisions.

Final Acknowledgement

By using WAKYM, users acknowledge and agree that:

they use WAKYM voluntarily; they understand WAKYM is a technology platform; they understand WAKYM does not employ drivers or operate as a delivery company; they understand businesses and drivers are independent users; they remain responsible for their own legal, tax, insurance, business, safety, and payment obligations; they accept platform availability risks; they accept that access, visibility, features, roles, prices, trials, and free passes may change; they accept WAKYM’s moderation and enforcement rights; they accept that WAKYM may protect its platform, users, records, intellectual property, and operations; and they agree that continued use of WAKYM means continued acceptance of these Terms.